The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

Continuing the Drive for Broadband Excellence

The In-Home Broadband Excellence (IBE) Committee has made significant progress across several strategic areas, with a strong focus on security, installer training, and new business opportunities.

The Committee has dedicated substantial effort to the In-Home Security Whitepaper, with the first draft now under review. Led by Chris Mulley and Maarten Egmond, this work addresses both digital and physical security challenges in the connected home. Member feedback will be essential as we finalize recommendations that strengthen robust, secure fibre infrastructure.

While previous training initiatives targeted decision-makers and influencers, the Committee is now shifting focus to the practical needs of installers. The goal is to promote high-quality, standards-based installations that deliver the best in-home broadband experience. To accelerate progress, we are actively seeking contributions from Members—particularly those with hands-on installation or training experience. Your insights will be vital to shaping effective, modular training content that reflects real-world challenges.

Recognizing the growing importance of business-driven approaches, the Committee is launching a new workstream on monetizing fibre infrastructure. This initiative will explore innovative ways to unlock value from existing networks, and Members interested in business models, value-added services, or commercial partnerships are invited to join the discussion as this work begins.

Work on interoperability and standardization is also set to commence, aiming to ensure seamless integration and future-proofing of in-home broadband solutions.

All these initiatives underline the Committee’s commitment to providing practical guidance, best practices, and actionable insights for our Members. Your engagement—whether through sharing expertise, participating in surveys, or joining new workstreams—remains crucial to our collective success. If you or your organisation would like to contribute—particularly to the installer training programme or the monetization initiative—please contact the Committee via the FTTH Council Europe Secretariat.