The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

Insights from the Committee

 

 

IBE Committee Workplan – Reflecting on Progress and Looking Ahead

Jul 3, 2025
Committee News | In-Home Broadband Excellence Committee |

At the recent 2025 Spring General Assembly of the FTTH Council Europe, the In-Home Broadband Excellence Committee shared an encouraging update on its activities over the past year and outlined its priorities for the months ahead.

The Committee celebrated a successful year marked by strong engagement from new participants, with notable contributions to the updated IBE Guide and the annual conference. The publication of the IBE Guide, edition 3, was a significant milestone, expanding its content by 50% and laying the groundwork for a broader focus on training for technicians and installers. The workshop Mastering Broadband Excellence proved a highlight of the last conference, reinforcing practical approaches that help the industry adopt proven tools and practices more effectively.

Although the In-Home Connectivity Survey Report did not advance as planned, the Committee still sees substantial potential in this area and aims to revitalise the effort.

Looking forward, the IBE Guide will continue to evolve, with plans to gather new topics and broaden its scope to include more business-oriented perspectives alongside its technical core. The Committee is also exploring the idea of separating and expanding the ‘Training’ element as a standalone strand of work, recognising the need for greater CSP (Communication Service Provider) participation to shape content and ensure practical value for members.

A renewed push is planned for the CSP Survey after the summer break. The question list is ready, with a focus on aligning with FCGA survey work, but active member engagement will be crucial to reach a meaningful response rate while preserving anonymity through the Council’s channels.

Finally, the Committee is considering a new whitepaper to address key aspects of network, in-home, and service security – an increasingly relevant topic for our community as the fibre ecosystem continues to expand.

All these initiatives underline the IBE Committee’s commitment to supporting our Members with practical guidance, shared best practices, and new insights to advance full fibre excellence across Europe. Member engagement and contribution remain essential to ensure that the work reflects industry needs and delivers tangible value.

If you or your organisation would like to contribute to the ongoing work – from suggesting new topics for the IBE Guide to participating in the CSP Survey – please reach out to the Committee through the FTTH Council Europe Secretariat.

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