The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

In-Home Broadband Excellence Committee Highlights Importance of End-User Experience at FTTH Conference 2026

Apr 30, 2026
Committee News | In-Home Broadband Excellence Committee |

The In-Home Broadband Excellence (IBE) Committee successfully hosted a workshop at the FTTH Conference in London, focusing on key challenges and opportunities shaping the future of in-home connectivity.

The discussion reinforced a central message: the future of broadband excellence is won inside the home. While fibre rollout is advancing rapidly and Wi-Fi technology is mature, data continues to show that significant experience gaps remain at the end-user level.

The Committee emphasised that delivering on the promise of gigabit connectivity requires more than network deployment alone. As an industry, there is still important work to do in aligning spectrum policy, engineering practices, data-driven insights, and sustainable commercial models to ensure performance is effectively delivered at the device level.

A key takeaway from the workshop was that consumers do not experience access speeds—they experience performance. As such, creating consistently strong in-home broadband experiences is now a shared responsibility across the entire ecosystem, from operators and vendors to policymakers and service providers.

The Committee will continue its work to support industry alignment and drive improvements that translate network capability into real-world user experience quality.

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